Contact Us
Have a question or need some help with Monzenta? We'd be happy to hear from you. Whether you need assistance with your account, have spotted an issue with an opportunity or want to share feedback, you can contact us using the details below.
For general questions about Monzenta, its features and the opportunities displayed on the platform.
Contact: hello@monzenta.com
For help with:
- Registration and login problems.
- Google sign-in issues.
- Saved plans and account access.
- Planner calculations or technical problems.
- Progress tracking and other functionality.
When contacting us about an account, please include the email address associated with your account where possible.
Contact: hello@monzenta.com
If you spot an expired, inaccurate, misleading or unavailable opportunity, please let us know. Include the opportunity name and a short description of the issue so we can investigate and correct it.
Where possible, include a link to the opportunity so we can identify it more easily.
Contact: hello@monzenta.com
If you are unhappy with the service, believe information is incorrect or have another concern, you can contact us. We aim to handle complaints as follows:
- We aim to acknowledge complaints within two working days.
- We aim to resolve straightforward complaints within five working days.
- More complex issues may take longer, particularly where third-party providers need to be contacted.
Contact: hello@monzenta.com
For requests involving:
- Access to personal information.
- Correction of personal information.
- Account deletion.
- Data protection questions.
- Other privacy-related concerns.
These requests are currently handled manually.
Contact: hello@monzenta.com
For businesses and potential partners interested in working with Monzenta.
Contact: hello@monzenta.com
Please do not send passwords, full payment-card details or unnecessary sensitive personal or financial information by email.
Monzenta provides information about third-party opportunities and cannot directly resolve account or payment disputes with external providers. However, we can investigate concerns about information displayed on our own platform, so please do get in touch if something does not look right.